How you cancel your subscription will vary based in which subscription type you have:
Credit/Debit Card Subscription (not Paypal)
- Head to your
- Click your
Avatar imageto go to your account settings (or click here)
- Scroll down to
Manage your billing & subscription.
- Clicking the red 'Cancel' button will end your subscription at the end of your billing term, and you will make no further payments.
If you have a 12 month membership you will not be refunded for any unused time
Paypal 12 Month Membership (non-recurring)
Unlike the bulk debit/credit card subscription, the bulk Paypal subscriptions do not auto-renew. So if you do not wish to continue, simply wait for it to run out and your account will downgrade to a free membership
Paypal Month to Month
The monthly Paypal subscriptions need to be canceled in your Paypal account - you cannot cancel this in your Airbit account
To do this:
- Log in to your PayPal account
- Click the Profile icon at the top of the page, then select Profile and Settings from the drop-down menu
- Select My Money on the left side of the page
- In the 'My pre-approved payments' section, click Update
- Select the agreement/subscription with Airbit and click Cancel
- Click Cancel Profile to confirm your request
I need to cancel my subscription and I can't figure out how. Can you please help me? Thank you for your time.